REGISTRATION & POLICIES

Policies

Payment 

Registration is not complete or guaranteed until SAM has received payment. Payment for annual private lessons (September – June) may be paid in full or as  a monthly payment plan. Term payment plans are available for annual group  classes. Payment plans must be set up in advance for the full teaching year with  a valid form of payment (Visa, MasterCard, ETF, or post-dated cheques).  

Failed payments will result in a service fee of $25.00, payable to SAM  immediately, along with the balance owing and a new or updated form of  payment. Unpaid balances owing past 30 days could result in SAM canceling the  student’s lessons and/or classes. 

 

Student Absence 

Student absences will not be refunded. However, up to 1 lesson per term (September-June) will be rescheduled to the flex week if notice is provided 10 days in advance by email to info@squamishacademyofmusic.com. 10 days notice is required to reschedule any lesson and a no-show will result in the loss of the lesson.  

SAM is open for 3 additional flex weeks to accommodate student or teacher cancelation. (1 week in December and 2 weeks in June.)

Annual rates for student teachers accounts for 4 cancelled classes per academic year. In the case of up to four lesson cancellations due to teacher illness, bad weather, student absence, etc. the lesson will not be rescheduled. In the case that further lessons are cancelled, lessons will be rescheduled or comparable service will be provided. 

Teacher Absence 

All teacher absences will be rescheduled, or a suitable substitute teacher or comparable service will be  provided. 

 

Group Class Cancellation 

Group classes and day camps may be cancelled due to lack of enrollment up to one week prior to the start date. A full refund will be issued in the case of program cancellation. There is no refund, credit, or reschedule provided for missed  group classes or day camps. Security deposits are non-refundable unless SAM cancels the program. 

Group class pricing accounts for up to 3 cancelled classes per academic year. In the case of single class cancellation due to teacher illness, bad weather, etc. the class will not be rescheduled. In the case that further classes are cancelled, classes will be rescheduled or comparable service will be provided.

Student Early Withdrawal 

Students may withdraw from a group class or day camp up to one week prior to the start date, which will result in SAM retaining 15% of the class tuition as a cancellation fee. No refund, credit, or transfer will be issued after one week prior to the start date. 

Once registration fee and post-dated payments are received, registration is  confirmed. Students may withdraw from scheduled private lessons 1 month  prior to the start date in September with no charge. Less than 1 month notice will  result in a one-month charge. 

Withdrawal from annual private lessons (Annual payment or monthly payment)  will result in a cancellation fee equivalent to one month’s payment due when  notice of cancellation is received. Notice of cancellation must be emailed to  info@squamishacademyofmusic.com.  

Drop-in lessons and 8 week lesson sets are non-refundable. 8 week lesson sets must be delivered once per week in 8 consecutive weeks.

 

Additional Fees 

All borrowed materials must be returned by the following lesson or students may be charged a replacement fee. 

Lesson fees do not include the cost of an accompanist for recitals, festivals and  other performance opportunities. Please see SAM accompaniment fees here. 

 

Financial Assistance 

It is important to Squamish Academy of Music to make music education  accessible to everyone. Please contact us regarding assistance if you have  financial need. SAM partners with Community Access Music Project to provide low-barrier programming and needs based bursaries.

 

Health and Safety

Click here for SAM’s up to date health and safety policies.